How to Talk to a New Client on the Phone | Sales Call Etiquette Explained

You've wowed your potential customers enough that they want to hear more about your business over the phone, or you’ve picked up a warm lead who’s actively looking for your service. But what now? How do you sound professional and make a good impression over the phone? Most importantly, how do you turn this phone [...]

How to Talk to a New Client on the Phone | Sales Call Etiquette Explained2021-10-14T04:54:18+00:00

Can a Sole Trader Hire Subcontractors in Australia?

Many entrepreneurs often start up as sole traders because it’s a simple and cost-effective business method. However, depending on the service, you may need to subcontract some tasks out to boost your capacity without actually hiring employees.  Another scenario is where your client might request a specific service which needs specialised skills or equipment to [...]

Can a Sole Trader Hire Subcontractors in Australia?2021-10-14T04:48:50+00:00

How To Meet (And Exceed) Customer Expectations

Happy customers are the key to any successful business. In almost every industry, meeting the needs of your customer should be the number one goal - if you can do that well, then the profit and reputation will follow. Satisfied customers lead to positive reviews, repeat business and referrals, three things that are worth their [...]

How To Meet (And Exceed) Customer Expectations2021-10-14T04:43:33+00:00

Are Business Cards Still Relevant in 2021?

The exchanging of business cards is one of Australia's most valued commercial traditions, spanning nearly all industries. Business cards have proved to be an incredibly useful tool for marketing small businesses, just as effective with suppliers and other networking contacts as they are with clients.  However, we are now in the digital age, and many [...]

Are Business Cards Still Relevant in 2021?2021-10-14T04:38:53+00:00

How To Get Commercial Lawn Mowing Contracts | All Your Questions Answered

For those who own and operate a small lawn mowing business, it can be challenging to take your venture to the next level. Expanding into commercial lawn care is a great way to line up steady work, but it’s not always easy. Without an existing network of contacts and clients, it’s hard to get started [...]

How To Get Commercial Lawn Mowing Contracts | All Your Questions Answered2021-09-08T00:12:34+00:00

Client Won’t Pay An Invoice? Here’s What A Small Business Can Do in Australia

One of the most frustrating situations a business owner can face is a client who won’t pay their invoices. If you’ve already performed a service, delivered a product, or both, you’ll naturally be expecting to receive a timely payment in return. Having unpaid invoices is an unexpected blip in your cash flow, and the flow-on [...]

Client Won’t Pay An Invoice? Here’s What A Small Business Can Do in Australia2021-09-08T00:04:23+00:00

How to Grow A Cleaning Business Fast | 11 Clever Ways To Get More Clients

Nothing stays clean forever, so a cleaner’s services will always be in demand. It’s easy to assume that a cleaning business will grow quickly in the modern world, with so many schools, offices, homes and gyms that people don’t have time to maintain. But it’s not always easy to launch a new business or gain [...]

How to Grow A Cleaning Business Fast | 11 Clever Ways To Get More Clients2021-09-08T00:00:00+00:00

When Is It Okay To Text Clients? Business Texting Etiquette Explained

Texting is a standard, accepted, and very common method of communication these days, even for those who’ve spent most of their lives making calls on a landline. It’s easy to see the advantages of text messaging: it produces fast responses to urgent questions and sends notifications directly to your pocket.  There’s no denying that texting [...]

When Is It Okay To Text Clients? Business Texting Etiquette Explained2021-09-07T23:53:43+00:00

Should you charge a call-out fee? | Pros & Cons for Tradies in Australia

In Australia, some trades and service providers charge a call-out fee for every job. Others stand by their ‘no call out fee’ policy and the extra incentive it gives customers to book with them.  At the end of the day, your business is your livelihood, so it’s only natural to want to cover your costs. [...]

Should you charge a call-out fee? | Pros & Cons for Tradies in Australia2021-06-17T23:45:51+00:00

How‌ ‌To‌ ‌Price‌ ‌Lawn‌ ‌Mowing‌ ‌Jobs‌ ‌|‌ ‌Smart‌ ‌ Quoting‌ ‌Strategies‌ ‌For‌ ‌Australian‌ ‌Businesses‌ ‌

Quoting accurately on lawn mowing jobs can be a little tricky, especially if you’re relatively new to the business. The price of your services must strike a balance between what customers perceive as a fair cost and the revenue you need to keep your business growing.  The pricing of lawn mowing services in Australia depends [...]

How‌ ‌To‌ ‌Price‌ ‌Lawn‌ ‌Mowing‌ ‌Jobs‌ ‌|‌ ‌Smart‌ ‌ Quoting‌ ‌Strategies‌ ‌For‌ ‌Australian‌ ‌Businesses‌ ‌2021-08-25T00:23:59+00:00